Member Services Representative


We are looking for a Member Services Representative to join our team.

Primary Responsibilities:

  • Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
  • Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
  • Process financial transactions of membership enrollment and fueling station purchases
  • Assist with accurate fitness center membership reports and complete monthly membership audits
  • Respond to Member s concerns, suggestions and complaints in a timely, professional and consistent manner.
  • Other duties as assigned


Required Qualifications:

  • Undergraduate/Associate's degree completed or in process
  • Minimum of 1 year of work experience in an office or hospitality setting

Preferred Qualifications:

  • Administrative experience in a fitness setting
  • Knowledge of Google applications and Microsoft Office applications
  • Strong organizational skills and customer-service oriented approach
  • Experience with copying/scanning/faxing/emailing
  • Excellent communication skills.
  • Is team oriented and works well in a fast paced environment.
  • Proficient computer skills: Word, Excel, Outlook and other Microsoft Office products, Google Applications etc.

We are an equal opportunity employer

EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at :

Attention : People Operations, Accommodations

2629 E. Rose Garden Ln.

Phoenix, AZ 85050

Learn more here:

EEO is the Law

EEO is the Law Supplement

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Part Time Member Service Representative
Tallahassee, FL League of Southeastern Credit Unions
Member Service Representative --Weekend Shift ...
Port Charlotte, FL Planet Fitness
Member Service Representative (Part-Time) - Pa...
Panama City Beach, FL Navy Federal Credit Union
Customer Service Representative - Facilities A...
Miami, FL University of Miami
Customer Service Representative
Tallahassee, FL Randstad
Customer Service Representative (Fueler/Washer...
Tampa, FL Penske Truck Leasing